Frequently asked questions
All of our products are made to order by hand. Therefore it can take us 1-3 business days to make, process and fulfill your order.
All of our products are made to order by hand. Therefore it can take us 1-3 business days to make, process and fulfill your order.
We ship to all 50 states.
We ship to all 50 states.
Yes! We now ship to Canada. Duties & taxes are not included in shipping rates.
Yes! We now ship to Canada. Duties & taxes are not included in shipping rates.
If you believe your package was stolen or inaccurately marked as delivered you will need to reach out to USPS directly.
Once a package leaves our warehouse for USPS processing, your order is out of our hands and delivery out of our control. To file a claim you may visit www.usps.com/help/claims.htm or call the Customer Care Center at 800-222-1811.
If you have additional questions, please email customercare@flavourmingle.com for guidance on how to file a shipping claim. Please report any shipping issues within 24 hours.
If you believe your package was stolen or inaccurately marked as delivered you will need to reach out to USPS directly.
Once a package leaves our warehouse for USPS processing, your order is out of our hands and delivery out of our control. To file a claim you may visit www.usps.com/help/claims.htm or call the Customer Care Center at 800-222-1811.
If you have additional questions, please email customercare@flavourmingle.com for guidance on how to file a shipping claim. Please report any shipping issues within 24 hours.
Please contact customercare@flavourmingle.com
Please contact customercare@flavourmingle.com
All of our products are made by hand, in small batches. The recipe as a whole is the same but there is no way we can make every single jar the same.
All of our products are made by hand, in small batches. The recipe as a whole is the same but there is no way we can make every single jar the same.
It is not necessary to refrigerate our products. If you would like to prevent the naturally occurring oils from separating, refrigerating the peanut butters will prevent that.
It is not necessary to refrigerate our products. If you would like to prevent the naturally occurring oils from separating, refrigerating the peanut butters will prevent that.
Unfortunately, after the order is placed, there is no way to modify the payment amount. Please also double check the shipping address before placing your order.
Unfortunately, after the order is placed, there is no way to modify the payment amount. Please also double check the shipping address before placing your order.
To ensure the health and safety of our team members and customers, we cannot accept the return of opened, unopened, or used products.
To ensure the health and safety of our team members and customers, we cannot accept the return of opened, unopened, or used products.
We aim for excellence; however, human mistakes can occur. We understand the frustration that comes with receiving an incorrect order, and we are committed to rectifying any issues. Please direct all order or product issues to customercare@flavourmingle.com. Please note, it may take up to 48 business hours to respond back to your request.
We aim for excellence; however, human mistakes can occur. We understand the frustration that comes with receiving an incorrect order, and we are committed to rectifying any issues. Please direct all order or product issues to customercare@flavourmingle.com. Please note, it may take up to 48 business hours to respond back to your request.
Still need assistance?
Contact us at customercare@flavourmingle.com